About Us
Business Technology (Telecom & IT) Brokerage Firm
Triple Digit Communications is a Business Technology Brokerage firm, specializing in FREE Consulting services with a focus on lowering business telecommunications costs, increasing productivity and bringing your business state-of-the-art technology solutions.
Experienced Staff
Our staff is made up of Industry experts and pioneers , combining multiple decades of providing technology solutions for companies ranging from small business to Fortune 100 enterprises. Our expertise and focus covers all areas of Telecom and IT; which include: Voice Service and Phone Equipment, Internet. Cloud Solutions, UCaaS (Unified Communications), Network Design (Fiber, Microwave, Cable and Satellite - WAN, WWAN, MPLS, SASE, EDGE Computing), Cyber Security (Audit, Assessment, Compliance), Collaboration Tools (SMS, Chat, Screen Share, Video, E-Document...) IoT (Internet of Things), AI (Artificial Intelligence), Wireless (Fixed & Mobile/Cellular-5G), Video, Professional Services, Disaster Recovery and more.
We also have experience specializing providing custom technology solutions for many vertical industries including: Healthcare, Education, Government, Manufacturing, Aerospace, Retail, Construction, Finance, Real Estate, Insurance, Non-Profit and more.
Competitive Pricing - Savings
Our job is to Lower Telecom Costs and Increase Productivity through better, more efficient, technology by soliciting multiple vendors for the best and latest pricing. Triple Digit Communications has agreements in place with over 500 technology vendors including: CenturyLink (Lumen), Cox Business, Comcast, Microsoft, Zoom, AT&T, Verizon, Cisco, RingCentral, Crexendo, 8x8, Yealink, Polycom, Zoom, net2phone and many more.
Because of our negotiated agreements... we can leverage discounts saving our clients anywhere from 20-60% off of their existing technology solutions.
Services
Free Technology Consulting (Telecom & IT)
Our expert consulting services are FREE because we have negotiated high-level agreements with over 500 technology vendors who pay Triple Digit Communications to represent their companies. Because of our access to so many vendors... we have more choices to offer our customers (our competition usually has 1 - 5 vendors to choose from.)
Solutions - Products & Services
Triple Digit Communications Specializes in providing the following Products & Services:
- Voice Service and Phone Equipment - Business-Class VoIP and Legacy Solutions
- Internet (Fiber, Microwave, Wireless, Satellite...)
- Cloud Computing - Hosted and/or Private Cloud Networks
- Unified Communications (UCaaS)
- Mobile Wireless (Cellular) from all vendors... including 5G
- Video
- Networking - LAN, WAN, SD-WAN, MPLS, SASE, EDGE and more
- Equipment - Phones, Audio Visual, Servers, APs etc...
- Cyber Security (Audit, Assessment and Compliance e.g. HIPAA, CMMC, HITRUST, PCI et al)
- Disaster Recovery
- Professional Services
- We will also offer basic services such as: POTs, Internet, Cable, WiFi etc...
Methodology & Process
Our process begins with an initial FREE assessment where we do the following:
- Learn about your business' operations including future Goals & Objectives.
- Inventory your existing solution (all locations) - phone counts & types, APs, Data Outlets. (Yes... we will peak into your phone room(s)). We will also need a copy of your existing invoices and contracts for review.
- After compiling the data... we request pricing and Scopes of Work from 10-15 vendors.
- After the data is returned from the relevant vendors, we return to present our findings in a report showing all solutions and recommending our best & final technology vendor choices.
- Once the Best Solution is agree upon, Triple Digit Communications will compile all necessary contracts & agreements from the vendors.
- We monitor all conversions and installations and will be involved in all vendor meetings.
- Once your solution is installed, tested & working properly, we will provide a list of relevant contacts & escalation procedures from the vendor(s) of choice.
- Once you receive your first invoice... Triple Digit Communications will review with you to make sure everything is to your liking.
- We would also recommend regularly scheduled reviews to make sure your business is always using the best solution.
F.A.Q.s from Clients of Triple Digit Communications
"How much does Triple Digit Communications Charge"?
Nothing! We are a Business Telecommunications Integrator and Brokerage firm. You hire us for FREE and we work on your behalf.
"Will I receive a separate invoice or bill if I use Triple Digit Communications?"
No. You will receive your invoice directly from the carrier, service provider or vendor. Triple Digit Communications is NOT a Reseller or Re-biller...
"Why should we use Triple Digit Communications? Can't we work directly with a Telecom vendor?"
Of course you can... if you have enough time and patience to work with ALL of them. And of course some of their sales staff is not as experienced as Triple Digit Communication's Staff. Of course they're all going to tell you each of their solutions are the best for your business.
- Triple Digit Communications works with over 500 Carriers, Service Providers and telecom vendors; therefore, we are un-biased and can search for the best solution based on Costs, Network Availability, Service, Quality and Scalability.
- Triple Digit Communications has decades of experience within the Telecommunications industry, designing networks and solutions for SMBs to Fortune 100 Clients. We also have expertise in most vertical markets and applications.
- Triple Digit Communications can also negotiate and renew your existing carrier/service provider, if applicable. After we have completed our research and audit, and if we feel your company is already set-up in the best possible solution, we can still help by monitoring your services and renewing them when your current agreement reaches end-of-life status
"What if we experience a problem or need to call customer care... Who do we contact?"
Triple Digit Communications does not want to add an additional layer so, we will provide you with the chosen vendor's relevant contact list (including escalations) Most of our negotiated agreements include Tier 2 and/or special customer Care for Triple Digit Communications... this way you won't have to wait on-line with a generic toll-free customer care representative. Please contact us after you have contacted the carrier and established a trouble ticket so we can help you track any issues.
"Will Triple Digit Communications need to touch our equipment or computers?"
No. Again, we work for you and with you to help design the best solution(s). "Our Charter is to help your company reduce technology (telecom & IT) costs and increase your productivity through our deep vendor agreements and technical expertise."
"What do we need, in order to work with Triple Digit Communications?"
You will need the following:
- A desire to either lower you telecom costs and/or increase your productivity through a more efficient process and/or network design.
- Our initial consultation & assessment will require 60 minutes of your time and we would also like to have your existing vendor's invoices, contracts and any network drawings they may have provided.